At BodycareGulf.ae, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information when you use our website or engage with our services:
- Personal Data: This includes your name, email address, phone number, delivery address, and payment details when you make a purchase or sign up for our newsletter.
- Browsing Data: We collect information such as IP addresses, browser type, device information, and website usage details through cookies and other tracking technologies to improve user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and deliver your orders efficiently.
- Customer Support: To respond to your queries, requests, or feedback.
- Marketing Communications: To send you updates about new products, special offers, and promotions (only with your consent).
- Website Improvement: To analyze how you use our website and improve its functionality and user experience.
3. Data Protection and Security
We are committed to protecting your personal data. We implement appropriate security measures to prevent unauthorized access, loss, or misuse of your data. This includes encryption, secure servers, and regular security audits. However, no online system is completely secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except in the following situations:
- Service Providers: We may share data with trusted third-party service providers (e.g., payment processors, delivery services) who assist us in operating our website and services.
- Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, or legal processes.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience and provide personalized services. Cookies help us track site usage and store user preferences. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your experience on our website.
6. Your Rights
As a user, you have certain rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to legal and contractual limitations.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.
8. International Transfers
As we operate in the UAE, your personal data may be transferred to or stored in locations outside of the UAE. We ensure that such data transfers comply with applicable data protection laws and that adequate safeguards are in place.
9. Children’s Privacy
Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from individuals in this age group. If we become aware that we have collected data from a minor, we will promptly delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: support@bodycaregulf.ae
Phone: +971 XXXXXXXXXX
Address: Bodycare Gulf, DIP, Dubai, UAE
